Eight Keys To Performance
Here are eight key approaches for building team performance that Katzenbach and Smith found in their research of high performing teams. These are specific goals to be achieved for a coach who is working with a team.
- Establish urgency, demanding performance standards and direction.
- Select members for skill and skill potential, not personality.
- Pay particular attention to first meetings and actions.
- Set some clear rules of behaviors.
- Set and seize upon a few immediate performance-oriented tasks and goals.
- Challenge the group regularly with fresh facts and information.
- Spend lots of time together.
- Exploit the power of positive feedback, recognition and reward.
We should always strive to make teams self-reliant and internally supportive. The real key is coaching for sustainable results. It is clear that unless the team leader or the highest level executive in charge of a team is coached to support the changes, they rarely are implemented.
The real value of coaching a team is creating sustainable results over time.
Dr. Patrick Williams, Ed. D., MCC, BCC